We’re here to help.
Access technical support, customer success assistance, billing administration, Founder Beta support, and platform guidance through the StrataFleet Support Center.
Built by operators. Supported by operators.
We understand that when software impacts operations, time matters. Our goal is to provide practical support, responsive communication, and solutions that help your team get back to work quickly.
How can we help?
Technical Support
Login issues, bugs, application errors, inspection issues, reporting problems, and platform troubleshooting.
Customer Success & Administration
Onboarding, account updates, subscription questions, billing administration, and general customer support.
Sales & Founder Beta
Demo requests, pricing questions, Founder Beta participation, enterprise discussions, and implementation planning.
Tell us what happened.
Submit a support request and include as much detail as possible. Screenshots, photos, PDFs, or supporting documentation can help us resolve issues faster.
Support requests are routed to the right internal workflow.
Support Inbox
Technical support, Founder Beta support, security and privacy concerns, feature requests, and general platform issues.
Administration
Customer success, account administration, billing questions, subscription updates, and onboarding coordination.
Sales
Demonstrations, pricing, enterprise opportunities, partnerships, and commercial discussions.
Find answers faster.
Release Notes & Media Center
Review product updates, roadmap direction, and StrataFleet platform vision.
Security & Governance
Review platform controls, support access, governance, and security posture.
Compliance Framework
Review how StrataFleet supports documentation, accountability, and due diligence.
Privacy Policy
Understand operational data handling, location services, and customer data ownership.
Terms of Service
Review platform use, customer responsibilities, data ownership, and service terms.
Founder Beta Program
Learn about early access, preferred terms, and Founder Beta participation.
Future StrataConnect Customer Portal.
The future StrataConnect Customer Portal will allow customers to submit support tickets, upload evidence, monitor ticket status, access release notes, manage requests, and track support activity through a centralized workspace.
Talk to us about StrataFleet for your operation.
For product demonstrations, Founder Beta participation, or commercial discussions, submit a demo request and our team will follow up.